The Sentinels.
Agents that guard the money coming in — before it's lost.
Renewal Sentinel
Assembles 360-degree renewal intelligence — contract history, pricing evolution, operational data, market benchmarks and expansion opportunities — into a unified, actionable brief before the conversation starts.
The Renewal Sentinel sits ahead of every renewal conversation. It correlates operational performance with satisfaction signals and entitlement gaps, identifying upsell and cross-sell opportunities by product line.
Revenue is protected, wallet share expands, and account teams get a quantified view of the revenue at stake — with scenario modelling and what-if analysis resolved in seconds through natural language.
Assemble
360° renewal brief
Correlate
Risk and opportunity
Operational performance correlated with satisfaction signals and entitlement gaps. Upsell and cross-sell paths surfaced by product line.
Prep & protect
Governed pricing overrides
Pre-meeting prep with talking points and likely objections. Pricing overrides routed through governed approval with immutable audit trail.
Revenue Sentinel
Enforces pricing terms, index-linked escalations and contractual entitlements across the customer portfolio — capturing entitled revenue that would otherwise be written off, before the claim window closes.
“Every COLA, CPI, FX and volume-tier trigger — monitored, claimed, evidenced.“
What it does
- Monitors every active trigger — COLA, CPI, FX, volume-tier — across the customer portfolio, identifying entitled revenue adjustments before claim windows close.
- Parses contract language to extract pricing tiers, index linkages and renewal windows — then cross-references live index data to calculate exact uplift amounts.
- Captures 0.5–2% incremental revenue by initiating governed billing adjustments on missed escalations, FX true-ups and volume-based entitlements.
How it stays safe
- Configurable approval thresholds on every adjustment, with full evidence packs pre-built — clause references and live index data — before sign-off.
- Plain-language explanations with contract clause citations on every billing adjustment, enabling what-if scenarios in seconds.
- Immutable audit trail on every decision, delegation and override — full traceability from trigger detection to cash collection.
Margin Bridge
Close every sell-to-buy gap.
Customer obligations
- Customer contracts
- Pricing schedules & tiers
- SLA commitments
- Aerospace flow-downs
- Lease commitments
Supplier arrangements
Buy-side terms — what suppliers and subcontractors owe us across the chain.
- Supplier contracts
- Subcontract clauses
- Equipment leases
- Flow-up obligations
- Vendor SLAs
Match
Sell ↔ buy, in real time
Prioritize
By value and impact
Risks prioritized by contract value and downstream customer impact — flow-down failures, pricing gaps, SLA breaches surfaced first.
Route
Cross-functional resolution
Corrective actions routed to sales, procurement and delivery owners with full traceability and supporting contract evidence.
Customer Sentinel
Activate customers faster. Accelerate revenue.
Orchestrates the full KYC/KYB compliance lifecycle from CRM close-won to ERP customer-master activation — for professional services, financial services and regulated industries where compliance is the bottleneck to revenue recognition.
30–50% onboarding cycle reduction against manual baselines, with zero compliance gaps.
See the Sentinels in action.
A 45-minute executive briefing on how Rivvun’s Margin Defense agents capture every dollar of contracted revenue — with audit-grade evidence on every decision. We’ll model the entitlement uplift against a sample of your book of business.