The Sentinels.

Agents that guard the money coming in — before it's lost.

Continuous, audit-grade revenue defense — closing the gap between contracted and captured value across the customer lifecycle.

Renewal Sentinel

Walk into every renewal with the full story.

Assembles 360-degree renewal intelligence — contract history, pricing evolution, operational data, market benchmarks and expansion opportunities — into a unified, actionable brief before the conversation starts.

360° intelligence
Contract history, pricing evolution, usage patterns, escalation records, NPS signals and competitive benchmarks — unified into one brief.

The Renewal Sentinel sits ahead of every renewal conversation. It correlates operational performance with satisfaction signals and entitlement gaps, identifying upsell and cross-sell opportunities by product line.

Revenue is protected, wallet share expands, and account teams get a quantified view of the revenue at stake — with scenario modelling and what-if analysis resolved in seconds through natural language.

Assemble

360° renewal brief

Contract history, pricing evolution, usage, escalations, NPS and competitive benchmark intelligence — unified.
Correlate

Risk and opportunity

Operational performance correlated with satisfaction signals and entitlement gaps. Upsell and cross-sell paths surfaced by product line.

Prep & protect

Governed pricing overrides

Pre-meeting prep with talking points and likely objections. Pricing overrides routed through governed approval with immutable audit trail.

Revenue Sentinel

Earn every dollar you contracted for.

Enforces pricing terms, index-linked escalations and contractual entitlements across the customer portfolio — capturing entitled revenue that would otherwise be written off, before the claim window closes.

“Every COLA, CPI, FX and volume-tier trigger — monitored, claimed, evidenced.

What it does

  • Monitors every active trigger — COLA, CPI, FX, volume-tier — across the customer portfolio, identifying entitled revenue adjustments before claim windows close.
  • Parses contract language to extract pricing tiers, index linkages and renewal windows — then cross-references live index data to calculate exact uplift amounts.
  • Captures 0.5–2% incremental revenue by initiating governed billing adjustments on missed escalations, FX true-ups and volume-based entitlements.

How it stays safe

  • Configurable approval thresholds on every adjustment, with full evidence packs pre-built — clause references and live index data — before sign-off.
  • Plain-language explanations with contract clause citations on every billing adjustment, enabling what-if scenarios in seconds.
  • Immutable audit trail on every decision, delegation and override — full traceability from trigger detection to cash collection.

Margin Bridge

Close every sell-to-buy gap.

The only agent that operates across both mandates. Connects customer obligations with supplier arrangements at every handoff — equipment leases, subcontracts, aerospace flow-downs — flagging misalignment before leakage occurs.
Sell-side · The Sentinels
Buy-side · The Stewards

Customer obligations

Sell-side terms — what we owe customers in pricing, scope and SLA across the contract.
  • Customer contracts
  • Pricing schedules & tiers
  • SLA commitments
  • Aerospace flow-downs
  • Lease commitments
Margin Bridge

Supplier arrangements

Buy-side terms — what suppliers and subcontractors owe us across the chain.

  • Supplier contracts
  • Subcontract clauses
  • Equipment leases
  • Flow-up obligations
  • Vendor SLAs
Match

Sell ↔ buy, in real time

Continuously compares customer terms against supplier contracts, subcontract clauses and lease commitments — detecting pricing, scope and SLA gaps.
Prioritize

By value and impact

Risks prioritized by contract value and downstream customer impact — flow-down failures, pricing gaps, SLA breaches surfaced first.

Route

Cross-functional resolution

Corrective actions routed to sales, procurement and delivery owners with full traceability and supporting contract evidence.

Customer Sentinel

Activate customers faster. Accelerate revenue.

Orchestrates the full KYC/KYB compliance lifecycle from CRM close-won to ERP customer-master activation — for professional services, financial services and regulated industries where compliance is the bottleneck to revenue recognition.

Step 01 — Intake
From CRM close-won
~minutes
Personalized, intelligent intake journey tailored to entity type, geography and deal value. Documents are auto-extracted; customers confirm rather than re-enter, removing the #1 source of activation drop-off.
Step 02 — Validate
16 parallel checks
~minutes
Entity existence, UBO, signer authority, sanctions, PEP, adverse media and more — all run in parallel, producing one explainable, jurisdiction-aware risk score with cited evidence.
Step 03 — Decide
Policy-aligned routing
~minutes / hours
Low-risk cases auto-approve; exceptions route to reviewers with full rationale and pre-loaded actions. Segregation of duties enforced for high-risk cases; every intervention timestamped and reason-coded.
Step 04 — Activate & recognize
ERP master + CRM sync
~immediate
ERP customer-master activation and CRM sync resume automatically on approval. Full evidence chain retained for audit and regulatory examination — every check, score, decision and override immutably recorded.
Cycle time: hours, not days — revenue recognition unblocked

30–50% onboarding cycle reduction against manual baselines, with zero compliance gaps.

Ready when you are

See the Sentinels in action.

A 45-minute executive briefing on how Rivvun’s Margin Defense agents capture every dollar of contracted revenue — with audit-grade evidence on every decision. We’ll model the entitlement uplift against a sample of your book of business.