This Privacy Statement describes how Rivvun AI ("Rivvun," "we," "us," or "our") collects, uses, and protects personal information. This statement applies to our website, our AI-driven software-as-a-service platform (the "Platform"), and our general business operations, including sales, marketing, and recruitment.
Section 01
Scope and Categories of Data Collection
Website Visitors
Technical data including IP address, browser type, operating system, and engagement patterns via cookies and similar tracking technologies.
Prospective & Existing Customers
Professional contact information (name, business email, job title) and communication records from sales and marketing inquiries.
Platform Authorized Users
Account identifiers (name, work email) and detailed Usage Data (feature interaction, session duration, and system logs) to ensure service performance and security.
Partners and Vendors
Business contact details and, where necessary, financial or payment information for managing our supply chain.
Job Applicants
Resumes, professional history, and qualifications provided during the application process.
Section 02
How We Use Your Information
Rivvun processes data under the following legal bases:
Service Delivery & Optimization
To provide and maintain the Platform, including account provisioning and customer support.
AI Model Improvement
We may use aggregated and de-identified data derived from Platform usage to train, refine, and improve our machine learning models and algorithms. We do not use "Customer Data" (the content within your contracts/files) for training models across different customers without explicit contractual authorization.
Security & Integrity
To detect and prevent fraud, unauthorized access, and to ensure the "Security of Processing" required by global regulations.
Legal & Compliance
To fulfill our obligations under laws such as GDPR (EU/UK), CCPA/CPRA (USA), and the Digital Personal Data Protection (DPDP) Act (India).
Section 03
Disclosure of Personal Information
We do not sell your personal information. We share data only with:
Service Providers (Sub-processors)
Third-party vendors providing essential infrastructure (e.g., cloud hosting, security monitoring). A current list of our sub-processors is available to customers upon request.
Corporate Affiliates
Entities within the Rivvun corporate group for internal administrative and operational purposes.
Legal Authorities
When required by law or to protect the safety and rights of Rivvun, our users, or the public.
Business Successors
In the event of a merger, acquisition, or restructuring.
Section 04
International Data Transfers
Rivvun operates globally. Personal information may be transferred to and processed in countries outside your residence, including the United States and India. For such transfers, we utilize:
Standard Contractual Clauses (SCCs)
Approved by the European Commission and the UK Information Commissioner's Office.
Adequacy Frameworks
Specific safeguards required by the India DPDP Act and other applicable adequacy frameworks.
Section 05
Data Security and Retention
We implement industry-standard technical and organizational measures (including encryption at rest and in transit) to protect data. We retain personal information only for the duration necessary to fulfill the purposes outlined in Section 2, or as mandated by statutory retention periods (e.g., tax or employment law).
Section 06
Your Global Privacy Rights
Depending on your jurisdiction, you may exercise the following rights:
Access & Portability
Request a copy of your data in a structured format.
Rectification & Erasure
Correct inaccurate data or request "The Right to be Forgotten."
Objection & Restriction
Limit how we process your data, particularly for marketing or automated profiling.
Consent Withdrawal
Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Nomination (India)
Under the DPDP Act, the right to nominate an individual to exercise rights on your behalf in the event of death or incapacity.
Section 07
Third-Party Links & Cookies
Our website may contain links to external sites. We are not responsible for their privacy practices. You can manage your cookie preferences through your browser settings or our on-site consent manager.
For full details on the cookies we use, see our Cookie Policy.
Section 08
Updates to This Statement
We update this statement periodically to reflect changes in AI technology and global privacy laws. The "Effective Date" at the top reflects the most recent version.
Section 09
Contact Information
For questions regarding this statement or our data handling practices:
