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The Margin You Signed with the Customer, Held Against What You Signed with the Supplier.

In outsourcing, projects and managed services, customer delivery runs on supplier contracts. When the two drift apart in price, indexation, scope or dates, the gap lands in margin. Rivvun links each customer contract to the supplier contracts behind it and keeps them reconciled for the life of both.

2-5%

Benchmark range: gross margin improvement

How Rivvun Delivers It

The System of Outcomes

  1. 01

    Detect

    Agents link each customer contract to the supplier contracts behind it and compare price, indexation, scope, volume, dates and terms line by line.

  2. 02

    Enforce

    Pass-through terms are enforced. Where a supplier cost, scope or date change never reached a customer contract that allows pass-through, the amount due is calculated and prepared for approval.

  3. 03

    Prevent

    Every change on either contract, amendment, renewal, index reset or scope order, is checked against its linked contract before it takes effect.

  4. 04

    Scale

    Linked margin is tracked per customer contract across projects, regions and suppliers, with every gap tied to the clause and transaction behind it.

What Finance Sees

Every outcome is recorded against the transaction and contract term behind it.

  • Gross margin by customer, product and contract
  • Open mismatches by type: price, indexation, scope, dates
  • Supplier changes not yet carried into customer contracts
  • Margin at risk and margin recovered, by contract
  • Changes checked before taking effect
Rivvun screen for a customer order form linked to its master agreement and to the subcontractor statement of work behind it, with a Margin Sentinel assessment: 17 control domains where the customer commitment exceeds what the supplier is obliged to deliver.

Questions

What Makes Sell-to-Buy Margin Assurance Different?

Most tools manage the customer contract or the supplier contract. Rivvun manages the link between them, so a change on one side is checked against the other.

Does It Work with Our CRM and CPQ?

Yes. Rivvun connects to CRM and CPQ systems to check pricing before and after deals close.

Can It Pass Cost Increases to Customers Automatically?

It identifies affected contracts, calculates the allowed change and prepares notices and price updates. Sending them requires accountable approval.

How Is Margin Impact Measured?

Protected and recovered margin are tracked by customer, product and contract, separated into price, cost and funding effects, and reconciled to the period.

Related Levers

See What’s at Stake in Your Own Transactions.

A two-week value scan runs Rivvun on a sample of your data, with no integration, and sizes the revenue, margin and spend outcomes for your business.

Book a Value Scan
  1. Diagnose: Weeks 1-2

    Value scan on your transactions. Value at stake sized by lever.

  2. Deploy: Days 30-60

    First agents live in your systems, first outcomes booked.

  3. Scale: From There

    More levers, entities and regions, reported monthly to finance.