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Send Invoices That Match the Contract the First Time.

Customer Invoice Assurance is agentic AI billing validation before invoice issue. Revenue Sentinel reconstructs the commercially expected bill line by line from the governing contract, usage, delivery, acceptance, credit and prior-period evidence, clearing compliant lines within policy, capturing underbilling and holding overbilling before it becomes credits, disputes and churn.

1-4%

Benchmark range: revenue uplift

How Rivvun Delivers It

The System of Outcomes

  1. 01

    Detect

    Revenue Sentinel rebuilds the expected bill line by line from contract, usage, delivery, acceptance and credit evidence, showing under- and overbilling before issue.

  2. 02

    Enforce

    The contract is applied before the invoice goes out. Missed usage, fees and adjustments are billed in the current cycle, and overbilled or unsupported lines are held before they become credits and disputes.

  3. 03

    Prevent

    Superseded schedules are blocked, overrides and legacy credits are re-authorized or retired, and every validated defect becomes a configuration, master-data or contract fix.

  4. 04

    Scale

    Compliant lines auto-clear inside thresholds across CRM, CPQ, CLM, ERP and billing, with corrections written back after approval.

What Finance Sees

Every outcome is recorded against the transaction and contract term behind it.

  • First-time-right invoice rate
  • Underbilling captured and overbilling prevented
  • Dispute and credit rate
  • Days sales outstanding and bill-to-cash cycle time
  • Invoice lines under assurance
Rivvun Invoice Sentinel metrics: revenue defended against customer claims, amounts contractually owed, claims awaiting a human decision, and defended value by reason and by claim type.

Questions

What Is Customer Invoice Assurance?

Contract-aware validation of customer invoices before or during issue. Revenue Sentinel reconstructs the expected bill at line level and clears, corrects or holds each line under policy.

How Is This Different from Our Billing Engine’s Validation?

Billing engines validate against their own configuration. Rivvun validates the configuration itself, independently reconstructing what the contract and operational evidence permit.

Does It Catch Underbilling or Just Overbilling?

Both. Underbilling is captured while still billable in the current cycle; overbilling is held before it becomes credits, disputes and DSO.

What Data Does It Need?

Read-only access to contracts and amendments, quotes and orders, usage or service evidence, draft or issued invoices, credits and payment history.

Can the Agent Hold an Invoice on Its Own?

Only within policy. Holding a material line, issuing a correction or contacting a customer requires accountable human approval.

How Is Value Measured?

Assurance coverage, underbilling captured, overbilling prevented, first-pass accuracy, dispute and credit rate, and bill-to-cash cycle time.

Related Levers

See What’s at Stake in Your Own Transactions.

A two-week value scan runs Rivvun on a sample of your data, with no integration, and sizes the revenue, margin and spend outcomes for your business.

Book a Value Scan
  1. Diagnose: Weeks 1-2

    Value scan on your transactions. Value at stake sized by lever.

  2. Deploy: Days 30-60

    First agents live in your systems, first outcomes booked.

  3. Scale: From There

    More levers, entities and regions, reported monthly to finance.