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Rivvun AI — System of Outcomes

Customer Rebate & Incentive Assurance

Resolve the program · Qualify every transaction · Settle with evidence · Verify net margin
Start a Rebate Integrity Scan → See the assurance workflow
What this solution does

Rivvun’s Customer Rebates & Incentives Assurance is agentic AI for incentive integrity. It resolves the governing customer or channel arrangement, qualifies every sale and return against contractual definitions, calculates volume, growth, retroactive, mix, MDF, performance and chargeback programs, reconciles accruals to claims and settlement — and verifies the final credit, payment.

Why the value gap persists

The formula ran. The economics didn't.

Why rebate platforms still overpay, under-accrue and hide the net-margin effect.

01 · The check that runs today

Program administration without commercial authority

Rebate platforms manage programs, tiers, accruals and claims. But eligibility lives in contract families, amendments, hierarchies, returns and exclusions they don't govern — so qualification runs on assumptions.

02 · The result

Overpayment, under-accrual and invisible margin

Ineligible transactions qualify, programs stack beyond intent, accruals guess at final populations — and gross sales metrics hide what customer funding did to net realized price and pocket margin.

The Rivvun standard

The rebate formula is not the hard part. The hard part is proving who qualified, what stacked, what settled and what margin remained.

Product experience

Eligibility to net margin, assured.

System of Outcomes
Detect → Recover → Prevent → Scale

Governing Arrangement

One authority per program

What you get

  • Master agreements, exhibits and amendments reconciled into one program authority
  • Customer, member and channel hierarchies resolved with effective dates
  • Program terms, tiers and exclusions readable at transaction level
  • Acquisitions and member changes handled without spreadsheet archaeology
Revenue Sentinel · Program authority Authority
Governing Arrangement

Transaction Qualification

Every sale, tested

What you get

  • Each sale and return qualified against contractual definitions
  • Explainable evidence on every include/exclude decision
  • Returns, exclusions and out-of-period activity handled automatically
  • Eligibility decisions reusable as forward controls
Revenue Sentinel · Qualification Eligibility
Transaction Qualification

Overlap Control

No dollar paid twice

What you get

  • Cross-program stacking tested on every transaction
  • Duplicate and out-of-period benefit blocked before settlement
  • Retroactive tier crossings computed on the qualified population
  • Accruals track the true earned position continuously
Revenue Sentinel · Overlap monitor Control
Overlap Control

Net-Margin Settlement

Settle with evidence, see the net

What you get

  • Claims validated on transaction-level evidence before payout
  • Credits, payments and accounting treatment reconciled to accrual
  • Net realized price and pocket margin verified per customer
  • Auditable settlement trail, program to P&L
Revenue Value Ledger Settlement
Net-Margin Settlement
Outcome

What revenue management gains

Customer funding is one of the largest lines between gross and net — and one of the least assured.

Revenue Management & Channel
  • Overpayment stopped at qualificationIneligible transactions, duplicate programs and incorrect tiers blocked before they become payouts.
  • Claims settled on evidenceTransaction-level eligibility and calculation attached to every approval, partial approval or dispute.
Controller & Commercial Finance
  • Accruals that survive true-upAccrual accuracy improves as qualifying populations and claim evidence are known continuously..
  • Net realized price made visibleRebates, credits, deductions and cost-to-serve combined per customer — pocket margin, not gross illusion.
Where this lands first

Where incentive complexity concentrates

Funding-heavy media agreements and eligibility-driven life-sciences pricing make these two US verticals the natural first proof.

Service vertical

Media, Advertising & Information Services

Agency, platform, publisher and data-service agreements combine volume commitments, performance incentives, credits, make-goods, partner funding and customer hierarchies.

Priority plays
  • Volume and commitment incentive qualification
  • Performance credit and make-good assurance
  • Partner funding, overlap and net-revenue reconciliation
Product vertical

Pharma, Life Sciences & MedTech

GPO, distributor, provider and member eligibility drives contract pricing, chargebacks, rebates, administrative fees and accruals.

Priority plays
  • GPO/member eligibility and price assurance
  • Chargeback, rebate and administrative-fee validation
  • Accrual-to-claim-to-settlement reconciliation

Common questions

What is customer rebate and incentive assurance?

Independent, transaction-level assurance of customer and channel incentives: the governing arrangement resolved, every sale and return qualified against contractual definitions, overlap and duplicate benefit detected, accruals reconciled to claims and settlement, and the net revenue and margin effect verified.

How is this different from rebate management software?

Rebate platforms administer programs — setup, calculation, accrual, claims. Rivvun assures the economics across them: contract-family eligibility authority, cross-program stackability, claim evidence and verified net realized price. It integrates with incumbents rather than replacing them.

What is duplicate or overlapping benefit?

The same transaction earning value under multiple programs beyond what stackability rules permit — for example, a sale counting toward a growth rebate, a volume tier and a promotional credit simultaneously. It is one of the most common and least visible forms of incentive overpayment.

How does this handle GPO and chargeback complexity in life sciences?

Rivvun resolves GPO, distributor, provider and member hierarchies with effective dates, validates chargeback and administrative-fee claims against contract pricing and eligibility, and reconciles accrual to claim to settlement with an auditable evidence chain.

Can this improve accrual accuracy?

Yes. Because qualifying populations and claim evidence are computed continuously rather than estimated at period end, accruals track the true earned position — reducing true-up volatility and audit friction.

Does the agent approve claims autonomously?

Only within policy. Low-value, fully evidenced claims can clear inside configured thresholds; material approvals, disputes, credits and payouts require accountable human decision with segregation of duties.

How is value measured?

Eligible-sales coverage, accrual accuracy, claim validity rate, overlap and duplicate leakage prevented, settlement cycle time, net realized price and pocket-margin impact — evidence-gated in the Revenue Value Ledger.

How do we start?

With a Rebate Integrity Scan on one high-value customer or channel program with complex eligibility, multi-entity scope or disputed claims. You get qualified populations, overlap findings and settlement-ready evidence.

Start here

Every incentive dollar earned. No dollar paid twice.

Give us one program — the agreements, the transactions, the claims. We return the qualified population, the overlap and duplicates, and the settlement evidence.

Start a Rebate Integrity Scan →